What Black Book’s Payer Interoperability KPIs Tell Health Plans About Ecosystem, Developer Experience and Long-Term Platform Strategy
Black Book’s 2026 payer interoperability research evaluates vendors across 18 key performance indicators. Throughout this series, I’ve looked at those KPIs through the lens of what it takes to build, operate and extend payer interoperability infrastructure — from regulatory and API foundations to clinical data, production operations, analytics and AI. The final four KPIs look […]
What Black Book’s Payer Interoperability KPIs Tell Health Plans About Analytics, AI Governance and Value Realization
Black Book’s 2026 payer interoperability research evaluates vendors across 18 key performance indicators. In this series, I’m looking at those KPIs in five practical areas through the lens of what it actually takes to build, operate and scale payer interoperability infrastructure. In Part 1, Building for Evolving Mandates, I looked at the regulatory, API and standards foundation. In Part 2, Making Clinical Data […]